** It is the purchaser’s responsibility to read and understand the terms and conditions before placing an order or using any of the services available on this website at www.moreishstudios.com.au. **
Payment:
Payment must be made in full of any deposits before any work will begin on your project. Completed packages will not be sent until full payments are made. Online payments can be made via direct bank account or PayPal in $AUD. If using PayPal there will be an additional 1.5% processing fee.
Revisions:
Though the revisions are unlimited until you are happy, there are some important guidelines that need to be considered and followed.
What is covered:
• Volume adjustments of individual tracks or sounds.
• Adjustments of effects (eg. changing styles and amounts of reverbs and delays).
• Any changes that are based on instructions given prior to commencement of the project, but might not have turned out how you envisioned.
What is NOT covered:
• New files or stems that were not included in the original session or files.
• Any changes to the arrangement, additional stems or tracks or changes in direction of the mix that differs from the original instructions given.
During the revision phase, the file will be delivered in a way that it will not be releasable and be edited to contain cuts and dips to prevent it from being used commercially but will give a clear idea of how the final result will sound regardless.
Approval
Once the mix has been approved the “revise” stage is considered complete. Any revision requests after this point will incur an additional fee.
Recording Tiers and Packages:
It is important to be aware that the different packages are sold at different rates, and because of this it is only realistic that they each will be able to live up to a certain level of quality based on the value. This is due to the fact the lower-priced packages have had to make arrangements that can allow the process to fit into this price range or budget. As an example, the high-tier package will be recorded somewhere that has been built to a high professional level of acoustic standards, like Red Door Recording Studio. Access to this level of soundproofing and equipment will inquire a higher hireing fee and provide superior results. The mid-tier package will be at a lesser equipped studio but in turn have a lower fee, using a studio such as Bakehouse’s designated recording space. The casual-tier is the most affordable because we use our own personal spaces, such as Moreish Studio’s mixing and mastering studio which is equipt with necessary recording facilities. Doing this, we can cut the prices even more as we will not have any additional hiring fee and only need to cover our own time. When considering the mid and casual tiers please be mindful that the results and experience may not be of that of the high tier, and expectations should match budgets. That being said, the equipment we use in the mid and casual tier is exceptional and high-tier quality (see The Gear for more information), and so long as conditions are favourable, you should expect excellent results. We will always talk you through your best options based off your project, package and budget to receive the best product available to you.
Important casual-tier studios and Moreish Studios in-house studio information:
1) As mentioned, the casual-tier uses in-house studios to allow us to provide services to a larger range of clients who have different needs. Though very unlikely, we may be forced to contact you prior to the session to recommend a change of date for the recording if things out of our power are to occur that will disturb the recording process, such as spontaneous unnotified construction. We want the time to be as productive as possible for you and you only pay for what you use. It is up to you as the client to continue or not if notified, but if we have recommended a change of time prior to the session we will not be under obligation to offer additional time that may be disturbed or lost. If it happens during the session and we have not contacted you prior then we will do everything we can to not charge more and provide you with what was expected, which may include offering additional time or sessions. It is up to the client to understand that we will do our best to get you the best results we can, but can only work realistically within what is possible within the client’s own designated budget. We hope you understand and will always happily discuss any of this in more detail if requested.
2) Moreish Studios in-house studio does have a resident cat living on the premises. Though arrangements can be made to keep the cat out of the studio space during sessions and recordings please be aware that it is and has been present. He is very friendly but if you have allergies or issues with cats we encourage you to bring this up prior to any in-person sessions so suitable arrangements can be made. He is very friendly, but never forget he is a cat and is expected to act like one sometimes.
For Music Produciton projects, please see our Production Release Agreement linked below for full details on releasing, crediting and re-selling music:
Crediting:
This is usually discussed during the release process as it can be worded on a case-by-case basis, but any work done by Moreish Studios should be appropriately credited to state the name and job done by the recording, mastering or mixing engineer as per usual standard. An example of this could be “Mastered by: Shane Jarvie-Kohn” or “Mastered by: Shane Jarvie-Kohn at Moreish Studios” where relevant.
Free Mastering Sample:
The free mastering sample will be delivered on a first come first serve bases and the client will be notified of an ETA once the message and file have been received by Moreish Studios, during business hours. During busy times clients may need to expect longer wait times. Moreish Studios will be as transparent about this as possible on the first point of contact. The file will be delivered in a way that it will not be releasable and be edited to contain cuts and dips to prevent it from being used commercially but will give a clear idea of how the final result will sound regardless.
Discounts and Promotional Codes:
Discounts from the mentioned affiliates (Music Victoria, 3RRR) are 10% off the total quote, and proof of membership will be requested during invoicing. Discounts can not be used in conjunction with other offers and only one discount can be applied per transaction. If a promotional code is used, the code will be considered the discount and the order may not be subject to any further discounts. Information about individual promotional discounts can be found on the Promotions page.
File Storage
We aim to keep backups of your projects for extended periods of time, a minimum of 6 months is to be expected. However, these backups are kept as a courtesy. In the unlikely event of data loss, you agree not to hold Moreish Studios responsible for any lost material after the completion of a project and the package has been sent.
Refunds
The packages are provided as digital files, which are non-tangible and irrevocable. Because of this, once payment has been made, Moreish Studios are unable to issue a monetary refund. It is very important to us that clients are happy with the process and results, which is why we offer revisions and will put in the extra effort to try and ensure a positive outcome so long as the requests are kept within reason. In the unlikely event you are not satisfied with the outcome, we will continue to work with you until you are so long as the desired outcome was what was agreed upon and is achievable, but once the production phase has began or files have been delivered, we are sorry to inform all sales are final and no refunds can be issued as the majority of the work will have been done.
Privacy:
Your privacy is very important to us and we know the material provided can be sensitive to you. Moreish Studios will never use your material in any way that could infringe on your rights as an artist and/or copyright holder.
Promotional
Specific Terms & Conditions for presently run promotions can be found here: https://moreishstudios.com.au/promotions/
